FREQUENTLY ASKED QUESTIONS

1. Ordering & Shipping
How do I place an order?
Browse our collection, add items to your cart, and complete checkout. You’ll receive an order confirmation email.

What are my shipping options?

• Standard: 3-5 business days ($6.95 or free over $75)
• Express: 2 business days ($14.95)
• International: Rates vary by destination

When will my order ship?
Most orders ship within 1-2 business days (excluding weekends/holidays).

2. Returns & Exchanges
What’s your return policy?
Unworn items with tags may be returned within 30 days. See our full policy at allieegan.com/returns

How do I exchange an item?
Return the original item and place a new order for the desired size/color.

3. Product Care
How should I care for my items?
Each product includes specific care instructions on the tag. When in doubt, hand wash delicate items.

4. Sizing
Where can I find size charts?
Detailed size guides are available on each product page under “Size Guide.”

5. Payment
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay.

Is my payment secure?
Yes, all transactions are encrypted using SSL technology.

6. Account Help
How do I reset my password?
Use the “Forgot Password” link on the login page.

Can I modify my order after placing it?
Contact us immediately – we’ll try to help if your order hasn’t shipped.

7. International Orders
Do you ship worldwide?
Yes! International shipping rates are calculated at checkout.

Who pays customs fees?
The customer is responsible for any applicable duties/taxes.

8. Contact Us
For additional questions:
Visit allieegan.com/contact